πŸ›‘οΈ R20 Million Public Liability Insurance  |  πŸ† Level 1 B-BBEE Contributor  |  Established 2013  |  Nationwide Coverage  |  20+ Years Industry Experience  |  Complimentary Technology Assessments
Level 1 B-BBEE Established 2013 Nationwide

Managed IT & Support

Proactive IT support and monitoring that keeps your business running β€” so you can focus on growth, not downtime.

No obligation β€’ Response within one business day

Book your free technology assessment

Tell us where you'd like to save time or money. We'll come back with a tailored plan.

πŸ”’ Your details go straight to info@jovien.co.za. We never share your information.

Overview

Managed IT & Support

Proactive, fully-managed IT support and monitoring across your servers, workstations, network and Microsoft 365 β€” so you can focus on growth, not downtime.

🎧

Helpdesk & remote support

Fast remote assistance for day-to-day issues, so your team stays productive.

  • Remote-first resolution
  • Log tickets your way
  • Minimal downtime
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On-site support

Hands-on support at your premises when an issue needs a technician on the ground.

  • On-site when needed
  • Gauteng, KZN & Cape Town
  • Both remote & on-site
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Server & endpoint management

Proactive management of your servers, workstations and devices.

  • Servers & workstations
  • Patching & updates
  • Kept secure & current
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Antivirus & endpoint protection

Layered protection across every device to keep threats out.

  • Endpoint security
  • Threat protection
  • Reduced risk
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Network monitoring

Continuous monitoring that catches problems before they hit your business.

  • 24/7 monitoring
  • Early warning
  • Prevent, don't just fix
☁️

Microsoft 365 management

Full management of your Microsoft 365 environment, users and licensing.

  • User & licence admin
  • Email & collaboration
  • Secure configuration
Service levels

Support you can count on

Every client is supported under a tailored agreement with clear response commitments β€” around the clock.

1 hour
Critical issue response
4 hours
Standard issue response
24/7
Support availability
Remote
& on-site
Flexible delivery
πŸ“ž Phone βœ‰οΈ Email 🌐 Support portal πŸ’¬ WhatsApp

On-site coverage across Gauteng, KwaZulu-Natal and Cape Town.

Managed IT pricing

Simple, tailored monthly pricing

Managed IT is tailored to each client. As a guide, pricing scales with your team size β€” predictable monthly cost with no large upfront spend.

Team sizeMonthly fee (guide)
1–10 usersFrom R4,500 / month
11–15 usersFrom R6,000 / month
16–25 usersR495–R695 per user (min. R8,000 / month)
25–50 usersR495–R695 per user (based on user count)

Indicative pricing β€” final quote tailored to your environment and requirements. Ask about OPEX / asset finance options to spread costs.

Book your complimentary technology assessment

Let Jovien assess your environment, identify cost savings and recommend the right solution β€” no obligation.

Or call us: +27 12 574 0725  |  +27 31 108 0242  |  info@jovien.co.za

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