Established 2013 · Level 1 B-BBEE · Nationwide coveragePretoria 012 574 0725   |   Durban 031 108 0242

Business telephony & IntelliVoice

Better business calls.
A clearer way forward.

IntelliVoice brings Yeastar PBX, Yealink devices and SIP calling together around your users, branches and support needs.

Genuine Yealink SIP-T54W business desk phone
Genuine Yealink SIP-T54W business desk phone

A connected calling experience

Built around how your team answers.

01

Office & remote teams

Discuss desk phones, mobile access and the calling setup appropriate to each role.

02

Multiple branches

Plan branch communications, incoming call routing and a coordinated rollout.

03

Call costs & support

Review your current bill, required call rates and support scope before comparing proposals.

Low call rates need a fair comparison

Compare the whole bill.

Cost or requirementWhat to compare
PlatformExtensions, licences and any minimum commitments.
CallsDestination rates, billing increments and expected usage.
EquipmentPhones, connectivity, power backup, purchase or rental.
ChangeoverNumber porting, installation, training and provider cancellation terms.
SupportIncluded maintenance, hours, callouts and escalation.

Migration

A planned move to your next phone system.

Assess

Review numbers, users, sites and current agreements.

Prepare

Confirm the platform, porting requirements and connectivity.

Test

Configure routing and devices, then test the call flows.

Move & support

Coordinate the cutover, train users and provide agreed support.

Tailored quotations

Choose a starting scope.

TeamProposal focus
5 to 10 usersA suitable starting platform and calling setup.
10 to 50 usersDepartment routing, growing teams and management needs.
50+ users or multiple sitesBranch design, rollout coordination and support responsibilities.

Useful answers

Questions worth asking.

Can we keep our phone numbers?

Number retention depends on porting eligibility and the current provider. Confirm the numbers and paperwork before cancelling any existing service.

Can we use rental rather than purchase?

Rental options are available for qualifying solutions. The agreement confirms hardware, platform, support and payment terms.

What happens during an internet or power interruption?

Connectivity and power backup need to be designed and tested. Automatic failover does not by itself guarantee that an active call will continue uninterrupted.

What are the call rates?

Ask for a current rate proposal based on your destinations and usage. We can review it alongside your existing bill.

Related solutions

Build the complete picture.

Rental solutions available

Move forward.
Spread the cost.

A payment approach built around your business.

Discuss rental options for qualifying equipment and solutions, with agreed monthly payments and a clearly defined scope.

Explore rental ↗

Subject to assessment, credit approval where applicable and agreement terms. Support, insurance and upgrades depend on your agreement.

What it is

Business phones, without the old PBX headaches.

IntelliVoice is Jovien's hosted telephony: a cloud PBX that gives your business proper phone features, extensions, call transfers, voicemail, call groups and more, without the cost and maintenance of an old on-site exchange. Calls run over your internet connection, so you get clearer calls, lower call rates and one predictable monthly bill.

Because it is hosted, your team can take calls on a desk phone, a laptop or a mobile app, in the office or anywhere else, all on the same business number. We deploy and support Yeastar systems and Yealink handsets, handle number porting so you keep your existing numbers, and keep the whole thing running.

What you get

  • Cloud PBX with full call features
  • Keep your existing numbers (porting)
  • Lower per-minute call rates
  • Desk phone, softphone or mobile app
  • Yeastar systems and Yealink handsets
  • One predictable monthly bill

Why businesses switch

Clearer calls, lower cost, more flexibility.

01

Save on calls

Hosted voice typically cuts per-minute rates and removes line-rental costs, so your monthly telephony bill comes down.

02

Work anywhere

Answer the business line from a desk phone, laptop or mobile, so remote and hybrid staff are always reachable on the same number.

03

Scale easily

Add or remove extensions as the team changes, without rewiring or buying new hardware.

Questions

Telephony FAQs.

Can we keep our current phone number?

Yes. We port your existing landline numbers across so you keep them, with no disruption to customers.

Do we need special phones?

You can use Yealink desk handsets, a softphone on your computer, or a mobile app, whatever suits each person. We advise on the right mix.

What happens if the internet goes down?

Calls can be set to divert automatically to mobiles so you never miss business. We design failover to suit your setup.

Is it really cheaper?

For most businesses, yes, through lower call rates and no line rental. We will show you the comparison before you switch.

Let’s find your next step.

Discuss your environment, requirements and budget with Jovien.

WhatsAppTalk to JovienJovien installation project photo