WhatsApp JovienDefine the scope
Identify the servers, workstations, applications and cloud information requiring protection.
Backup & recovery · South Africa
A backup is only useful when you can restore it.
Plan backup coverage and recovery around your business systems, acceptable interruption and the data you need back.
Photograph from Jovien’s existing installation galleryJovien Communications
What to discuss
A scope built around your environment.
Agree recovery needs
Set priorities and realistic recovery objectives for each important system.
Test & review
Plan restore tests and document the steps, owners and access needed.
A practical starting point
Bring these questions to the assessment.
- What is currently backed up and what is excluded?
- Who reviews backup failures and follows them through?
- When did you last successfully restore a business system?
Delivery
Plan the work before it begins.
Understand
Review the current environment and business requirement.
Specify
Confirm the equipment, work, access and exclusions.
Implement
Coordinate installation or configuration and test the scope.
Handover
Provide agreed documentation, training and support contacts.
Useful answers
Questions worth asking.
Can you assess our existing setup?
Yes. Authorised access, condition and compatibility determine what can be retained or supported.
Can this be included in a wider project?
Discuss the requirement with Jovien so dependencies, delivery and support can be coordinated.
Are rental options available?
Rental may be available for qualifying equipment or solutions, subject to assessment and agreement terms.
Related solutions
Build the complete picture.
Rental solutions available
Move forward.
Spread the cost.
Spread the cost.
A payment approach built around your business.
Discuss rental options for qualifying equipment and solutions, with agreed monthly payments and a clearly defined scope.
Explore rental ↗Subject to assessment, credit approval where applicable and agreement terms. Support, insurance and upgrades depend on your agreement.
When it counts
Backups you can actually restore from.
Most businesses think they have backups. Far fewer have ever tested a restore. The day you need your data back, after ransomware, a dead server or a deleted folder, is the worst time to discover the backup was failing silently for months. Jovien sets up backups properly and, crucially, verifies that they restore.
We follow a sensible, layered approach: more than one copy, kept in more than one place, with at least one off-site or in the cloud, so a fire, theft or ransomware cannot take everything at once. Then we test recovery, so you know how fast you can be back up and that the data will actually be there.
What we put in place
- On-site and off-site or cloud copies
- Automated, monitored backups
- Protection against ransomware encryption
- Tested, documented restores
- Clear recovery time expectations
Why tested recovery is the point
What sets it apart.
Proven to restore
We test restores, so a backup is a guarantee, not a hope.
More than one copy
Multiple copies in multiple places mean one disaster cannot wipe everything.
Know your recovery time
You know in advance how quickly you can be back working after a failure.
Questions
FAQs.
Isn't one backup enough?
No. One copy in one place can be lost to fire, theft or ransomware. We keep multiple copies, including off-site or cloud.
Do you test that backups work?
Yes, that is the key part. We test and document restores so recovery is proven.
Can backups protect against ransomware?
Yes, with off-site copies ransomware cannot reach, so you restore instead of paying.
How fast can we recover?
We design to a recovery time that suits your business and tell you what to expect.
Let’s find your next step.
Discuss your environment, requirements and budget with Jovien.